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FAQ's

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Frequently Asked Questions

  • How do I contact MapStand Support?
  • How do I get access to MapStand?
  • How do I use MapStand?
  • Can I change my profile icon?
  • How do I access the MapStand Support Portal?
  • How do I add a map object to my Profile?
  • How do I add Education to my Profile?
  • How do I add my contact details so other community members can get in touch?
  • How do I change the display order and transparency of layers?
  • How do I contact MapStand Sales?
  • How do I find other MapStand users?
  • How do I get help using MapStand?
  • How do I login to MapStand?
  • How do I provide feedback about the platform?
  • How do I remove my MapStand account or unsubscribe from marketing comms?
  • How do I report missing data or data that is inaccurate or wrong?
  • How do I view global licensing rounds and awards?
  • How do I view licensing round blocks? (I know the license round name)
  • How do I view the map key/legend of a layer?
  • How do I zoom to an area of interest?
  • How do you find out a well location?
  • How to filter the news?
  • How to select a background basemap?
  • Is it possible to label the map?
  • List of Well Status
  • Rigs and Vessels - what do the symbols mean in the key/legend?
  • Using Permalinks
  • What browser can I use with MapStand?
  • What do I do if I've forgotten my password for MapStand?
  • Why do I see 'Legend is not available' when try to display the legend?
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